Deleting your account
A Kadrix account can be closed with a request from inside the app. If you cannot sign in, the HR department or we can do it for you.
How to delete
- In the app: Settings → Delete account → give a reason and confirm. The account is blocked straight away, every session is revoked and the phone binding is released.
- If you cannot sign in: ask your employer's HR department — they block the account and remove the binding.
- Or write to us directly: include the phone number linked to the account and the name of your employer.
To ask us directly: support@kidzone.uz or +998 90 646 22 92.
What gets deleted
Deleted
- access to the mobile account — the account is blocked
- every open session and sign-in token
- the device binding (one employee — one phone)
- the device identifier stored for notifications
Kept
- your employer's HR documents and attendance records
- the time and reason of the deletion request, so HR can see it
- employment and accounting records the law requires us to keep
Attendance and HR records belong to the employer and are kept under employment law — the decision to erase them rests with the employer.
How long it takes
We complete the request within 30 days of receiving it. In practice it is much faster — we reply within one business day.
Contact
support@kidzone.uz · +998 90 646 22 92
Developer: «KIDZONE ECOSYSTEM» MChJ